Fundamental Management Skills
This instruction is designed to benefit the following managers at the following experience levels:
- Employees who have been identified for promotion to managerial or supervisory positions through an organization’s career development program.
- Employees who have been recently promoted to a management position, those with less than one year's experience.
- Employees who have been recently appointed as project or team leaders.
- More experienced managers who have little or no formal management training
Fundamental Management Skills seminars are are four-hour blocks of instruction which cover the following management knowledge areas:
Role of the Manager (An Overview of Responsibilities and Expectations)Managerial Functions, Manager's Self-Assessment, Employer Expectations, Recognizing Subordinates’ Expectations, Decisional Roles, Informational Roles, Interpersonal Roles, Factors Affecting Effective Supervision.
LeadershipGuidelines for Effective Leaders, Types of Leadership, Bases of Power, Trait Models of Leadership, Contingency Models of Leadership, Transactional and Transformational Leadership, Leadership Style Assessment, Employee Empowerment
Legal Environment for Supervisors The Importance of Reducing Employer Exposure to Litigation, Laws and Regulations Affecting First-Level Supervisors, Importance of Equitable and Consistent Practices, Documenting Employee Actions, Understanding Employee Rights and Responsibilities
Motivating Employees The Application of Theories of Motivation, Motivational Strategies, Organizational Goals and Objectives that Motivate, Role of Praise and Reprimand in Motivation, Motivation Skills Assessment, Models and Techniques to Increase Motivation, Practices that Erode Employee Morale and Motivation.
Performance Evaluation and Rater TrainingUnderstanding the Importance of Performance Evaluation, Job Analysis, Developing Performance Standards and Goals, Communicating Performance Standards, Avoiding Rater Errors, Using Critical Incident Files, Conducting Objective Evaluations, Legal Considerations.
Understanding Work Groups The Group Formation Process, Understanding Group Dynamics, Factors Affecting Group Cohesiveness and Performance, Dealing with Intergroup Conflict, Group Norms and Organizational Goals, Developing Group Incentives, Dealing with Disruptive Work Groups.
To find out more about Fundamental Management Skills seminars contact Dr. J. T. Tisdale at jtisdale@bus.olemiss.edu or by phone (662) 915-6708.
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